Senior Applications Administrator

Location: Austin, TX, USA


This position is no longer open.

Requisition Number: 6196

Position Title: Senior IT Application Administrator, Enterprise Solutions

External Description:

Who we are 

We’re a global, midsize CRO that pushes boundaries, innovates, and invents because the path to a cure for the world’s most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence. 

We are Worldwide Clinical Trials, and we are a global team of over 3,000 experts, bright thinkers, dreamers, and doers, and, together, we are changing the way the world experiences CROs – in the best possible way. 

Our mission is to work with passion and purpose every day to improve lives and we are looking for others who value this same pursuit.  

Why Worldwide 

At Worldwide, we balance fun with the serious business of changing lives. We have a values-driven culture that is built from the ground up. We empower our team members to treat every clinical trial like a patient’s life depends on it – because it does. Our leaders are in the trenches with you - committed to advancing science and moving mountains for our customers.   

Interested in hearing more about Worldwide or our roles? Check out our careers page at

SUMMARY:  The Senior IT Application Administrator, Enterprise Solutions is responsible for the administration, configuration, development, and support of Worldwide systems, including but not limited to Trackwise, Biovia, IBM CLM, and Worldwide’s upcoming launch of our new Quality Assurance/Quality Management System. Implements and manages system workflows and processes, working closely with end users up to leadership to provide Enterprise Solutions as a service.  Responsible for maintaining and configuring systems features and managing patches and upgrades in a validated environment, when applicable.  Monitors end-user usage of systems and. Familiar with standard concepts, practices, and procedures related to critical business applications including software validation activities.
Tasks may include but are not limited to:

  • Drives the evaluation, development, and implementation of workflows and projects to meet business needs.
  • Drives the production of in-house documentation around solutions.
  • Perform system configuration and functional testing ensuring it meets requirements and specifications.
  • Write and review validation scripts and user acceptance testing for new workflows and processes.
  • Provides technical expertise and training to teammates and business users.
  • Collaborates with project teams and users to resolve or escalate technical issues.
  • Estimate and plan implementation activities.
  • Keeps abreast of innovations and industry trends as well as changes to internal systems and determines how they impact tools, training, and support necessary to keep systems up, running, and secure.
  • Performs system Disaster Recovery (DR) testing as required.
  • Write, review, and update documents and guides for both IT technicians and end users.
  • Administration, configuration, development, and support of a Quality Management Tracking System

Perform other duties as assigned.  The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all-inclusive.

  • Strong planning and scheduling skills.
  • Excellent written and verbal communication skills.
  • Strong interpersonal skills in a fast-paced, deadline-oriented, and changing environment.
  • Ability to exercise sound judgment and make decisions independently.
  • Must be self-motivated and able to work with minimal supervision.
  • Able to succeed and contribute to a team environment.
  • Proficiency in MS Office and cloud-based systems and applications.
  • Knowledge and training of GDPR, HIPPA, data privacy and security, GxPs, and FDA regulations governing validated applications including 21CFR Part 11 and ICH R2.


  • Minimum of earned Bachelor’s degree preferably in a technical discipline or experience equivalent.
  • Eight (8) or more years of relevant experience
  • Must have experience writing reports with applications such as Crystal Reports.
  • Familiar with databases like Oracle or SQL Server.
  • Knowledge of Quality Assurance functions and needs is a plus.
  • Experience in the pharma or CRO industry is a plus.



Employment Type: Regular

Community / Marketing Title: Senior Applications Administrator

Company Profile:

We’re a global, mid-size CRO that pushes boundaries, innovates and invents — because the path to a cure for the world’s most persist diseases is not paved by those who play it safe, but by those who take pioneering, creative approaches, and implement them with quality and excellence. We are experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs, in the best possible way.

Location_formattedLocationLong: Austin, Texas US

CountryEEOText_Description: Worldwide is an equal opportunity employer that is committed to enabling professionals from all backgrounds and experiences to succeed and, to that end, we prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and creativity. We provide equal employment opportunities to all employees and applicants regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, military status, or other class protected by applicable law. Worldwide is committed to working with and providing reasonable accommodations to applicants with disabilities. We are proud to be an equal opportunity workplace where people thrive by being themselves and are inspired to do their best work every day.

 Worldwide Clinical Trials does not accept unsolicited resumes from 3rd party vendors

© Worldwide Clinical Trials 2023

We only accept resumes from staffing organizations with pre-approved contractual agreements. Please do not forward resumes directly to our hiring managers, jobs alias, or any other company location. Unsolicited resumes from employment agencies will not be considered and Worldwide is not responsible for any fees related to unsolicited resumes.