Clinical Systems Support Assistant - Fixed Term - Serbia

Requisition Number: 6013

Position Title: Clinical Systems Support Assistant

External Description:

Job Title: Clinical Systems Support Assistant

Who we are

We’re a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world’s most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence.

We are Worldwide Clinical Trials, and we are a global team of almost 3,000 experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs – in the best possible way.

Our mission is to work with passion and purpose every day to improve lives and we are looking for others who value this same pursuit.

What Clinical Systems does at Worldwide

 

Clinical Systems Support Assistant will support clinical systems and studies, assists Clinical Systems Project Associates and Clinical Systems Support Leads , ensuring high quality execution of projects. Performs 1st Line Support and general administrative tasks

RESPONSIBILITIES:

• Assist with the tracking of training as required for Worldwide, vendor, and study and site personnel
• Assist with tracking deliverables and milestones records retention and Trial Master File management
• Provide first-line support where appropriate to clinical systems supported by the Clinical Systems Department
• Respond to and resolve support requests, including monitoring and following up on outstanding support requests to meet Service Level Agreements

What you will bring to the role

• Good standard of written and spoken English
• Proficient in the use of common office software
• Self-motivated individual who can positively contribute to a team environment
• Able to work independently or in a multi-disciplinary team
• High attention to detail
• Ability to prioritize and handle multiple projects simultaneously

Your experience

• Educated to High School level education or equivalent experience
• Minimum 1 year experience in an office customer service environment

Why Worldwide

At Worldwide, we balance fun with the serious business of changing lives. We have a values-driven culture that is built from the ground up. We empower our team members to treat every clinical trial like a patient’s life depends on it – because it does. Our leaders are in the trenches with you - committed to advancing science and moving mountains for our customers. 

Interested in hearing more about Worldwide or our roles? Check out our careers page at www.worldwide.com/careers!

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Employment Type: Fixed Term

Community / Marketing Title: Clinical Systems Support Assistant - Fixed Term - Serbia

Company Profile:

We’re a global, mid-size CRO that pushes boundaries, innovates and invents — because the path to a cure for the world’s most persist diseases is not paved by those who play it safe, but by those who take pioneering, creative approaches, and implement them with quality and excellence. We are experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs, in the best possible way.

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