Supervisor, Medical Group

Location: San Antonio, TX, USA

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Requisition Number: 5532

Position Title: Supervisor, Medical Group

External Description:

Who we are

We’re a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world’s most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence.

We are Worldwide Clinical Trials, and we are a global team of almost 2,500 experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs – in the best possible way.

Our mission is to work with passion and purpose every day to improve lives and we are looking for others who value this same pursuit.

What you will do

The Supervisor, Medical Group oversees the performance of study procedures by paramedics, floor monitors, technical shift leads, phlebotomists and other technical staff, performs study procedures, and provides medical coverage as needed while subjects are in-house. He/she will provide direction supervision to all paramedics, phlebotomists, technicians, and indirect supervision for technical and laboratory staff (in the absence of a Full-Time Supervisor).

Tasks may include but are not limited to:
• Under the direction of the Senior Manager, Medical Group and the Medical Director, oversees the hiring, performance and activities of all paramedic, phlebotomy and technician staff.
• Verify and sign FT and PRN staff timesheets.
• Project staffing needs in advance to assure adequate staffing for all studies.
• Ensures all required training is completed and thorough documentation is on file before any supervised employee performs any job-related duties.
• Oversees all study procedures to ensure that they are performed on time, following both the study protocol and WCTEPS procedures.
• Acts as the primary contact for subjects while in-house when the Coordinator is not available.
• Ensures the appropriate documentation by medical group staff of all adverse events reported and observed per Worldwide staff per protocol and regulatory requirements while subjects are in-house.
• Under the direction of the Senior Manager, Medical Group, maintains and adjusts the paramedic work schedule according to workload and study needs.
• Assists the Senior Manager, Medical Group in completing performance appraisals for the Paramedic, Floor Monitor and Phlebotomy teams to evaluate individual performance, and assists with corrective action steps (such as documented coaching, counseling) as needed.
• Performs study specific procedures and duties per protocol requirements,
• Assists in training PRN staff and new Full-Time staff
• Writes Medical Group Study Guides as directed by the Senior Manager. Medical Group.
• Responsible for working with appropriate staff member to set up using a qualified service to pickup medical waste, set up regular pickups, assure documentation of disposals are complete and current.

Perform other duties as assigned. The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all-inclusive.

What you will bring to the role

• Strong communication skills with excellent customer service
• Knowledgeable in performing technical and laboratory procedures; including phlebotomy, ECGs, telemetry monitoring, holter monitoring and IVs.
• Detail-oriented mindset

Your background
• Texas Department of Health Paramedic certification or a Licensed Vocational Nurse (LVN). At least 4 years of clinical research experience as a paramedic or a LVN, performing at the ALS skill level. BLS and ACLS certification.
Preferred: Bachelor’s degree. One (1) year working as a Lead Medic on an ALS unit for a 911 or private EMS agency. Or 5 years working in a clinical setting utilizing ALS skills. Clinical Research knowledge.

Why Worldwide

At Worldwide, we balance fun with the serious business of changing lives. We have a values-driven culture that is built from the ground up. We empower our team members to treat every clinical trial like a patient’s life depends on it – because it does. Our leaders are in the trenches with you - committed to advancing science and moving mountains for our customers.

Interested in hearing more about Worldwide or our roles? Check out our careers page at!





Employment Type: Regular

Community / Marketing Title: Supervisor, Medical Group

Company Profile:

We’re a global, mid-size CRO that pushes boundaries, innovates and invents — because the path to a cure for the world’s most persist diseases is not paved by those who play it safe, but by those who take pioneering, creative approaches, and implement them with quality and excellence. We are experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs, in the best possible way.

Location_formattedLocationLong: San Antonio, Texas US

CountryEEOText_Description: Worldwide is an equal opportunity employer that is committed to enabling professionals from all backgrounds and experiences to succeed and, to that end, we prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and creativity. We provide equal employment opportunities to all employees and applicants regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, military status, or other class protected by applicable law. Worldwide is committed to working with and providing reasonable accommodations to applicants with disabilities. We are proud to be an equal opportunity workplace where people thrive by being themselves and are inspired to do their best work every day.

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© Worldwide Clinical Trials 2021

We only accept resumes from staffing organizations with pre-approved contractual agreements. Please do not forward resumes directly to our hiring managers, jobs alias, or any other company location. Unsolicited resumes from employment agencies will not be considered and Worldwide is not responsible for any fees related to unsolicited resumes.