Associate Director Learning Management Systems

Location: United States

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Requisition Number: 4537

Position Title: Associate Director Learning Management Systems

External Description:

Who we are

We’re a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world’s most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence.

 

SUMMARY:  This is an Associate Director position responsible for leading activities to develop, improve and implement Worldwide GxP Training at Worldwide and administration of the Worldwide Learning Center learning management system.  This includes collaborating with key stakeholders and functional and operation leaders to create, update, and implement GxP training curriculum and assignments for Worldwide employees working in GxP. This position will also provide strategic leadership in the planning, developing, and implementing training initiatives (e.g., professional learning & development, GxP, learning systems). The incumbent also leads or participates in Training Governance meetings and supports the development and maintenance of metrics related to training compliance.

                            
RESPONSIBILITIES:
Tasks may include but are not limited to:
 

  • Provide strong leadership skills to guide, mentor and develop a multi-cultural global team that supports the Worldwide Learning Center and GxP Training Department.
  • Identify opportunities for development in direct reports and activity work to develop skill sets.
  • Identify resource needs for training team and develop plans to fill needs (e.g. hiring, resources, technology)
  • Provide leadership and/or support of the Quality Management System and Training Governance by leading or participating in the Training governance meeting and support Key Quality Indicators for appropriate Governance oversight.
  • Work collaboratively with Worldwide leaders to identify opportunities for continuous improvements and develop and implement creative solutions to address training challenges and opportunities.
  • Provide expert consultancy and leadership to support complex enterprise-wide training deployments
  • Develop standards, processes, procedures, guidelines, and quality checks to ensure Worldwide GxP Training meets regulatory requirements and quality standards.
  • Liaise with and develop professional relationships across Worldwide departments that encourage compliance and engagement with the Worldwide Learning Center (WLC) learning management system.
  • Identify and manage WLC technology issues with Worldwide IT department and the software vendor to resolve issues.
  • Identify and report potential compliance risks, working collaboratively to develop solutions.
  • Develop and report formal Worldwide metrics to the business, developing analytics and reporting functionality available in Worldwide and continually evaluate to ensure analytics meet business needs.
  • Manage preparation for audits and inspection, including resource scheduling and coordination with Quality Assurance Audit team.
  • Provide support and information for RFIs regarding training model and WLC.
  • Manage required configuration changes to support user group and content expansion including validation activities.
  • Supports large scale and complex process initiatives in collaboration with process owner, management, and key stakeholders across business, operations, and technology areas to positively impact business function.
  • Collaborates with process owner, functional and operational management in the development of GxP training, general role-associated training, and audit corrective actions.

 
Perform other duties as assigned.  The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all-inclusive.
 
OTHER SKILLS AND ABILITIES:

  • Coaches others to connect their current challenges against a bigger picture and adapt effective strategies address.
  •  Leverages resources, technology and tools that are used to innovate and improve business processes
  • Analyses, assesses, resolves/makes recommendations on complex problems
  • Proactively solves problems to affect change and makes informed decisions taking responsibility and accountability
  • Exercises good judgment, makes well informed decisions in a timely manner; consults with others as appropriate before implementing decisions
  • Anticipates and responds to changing organizational and business needs and make improvement to work process and procedures
  • Ability to influence and create alignment across multiple functional areas to drive change.
  • Strong strategic thinking skills and ability to quickly analyze and structure problems
  • Ability to understand large complex processes with a focus on continuous improvement and a desire for prudent innovation
  • Self-starter with demonstrated success working independently and with high performing teams
  • Ability to manage competing priorities demonstrating adaptability in meeting prioritized deadlines
  • Ability to manage vendors or external service providers
  • Travel as needed, but not expected to exceed 15%

REQUIREMENTS:

  • Master’s degree preferred  
  • BA/BS degree or equivalent, preferably in a Technology, Communication, Psychology, Science or Business Management discipline
  • Must have at least 8-10 years of experience in Learning Development and/or Training Management or similar
  • Must have at least 3 years of experience working in a Pharmaceutical/Biotech/R&D environment or strongly regulated industry
  • Experience with training and curriculum management
  • Must have led business process design or improvement projects and teams
  • Extensive experience with and Learning Management Systems administration, preferably Cornerstone or SABA LMS
  • Experience supporting inspection readiness activities
  • Understanding and experience working within a global regulatory environment
  • Excellent written and verbal skills including facilitation and presentations
  • Experience with the Microsoft Office suite (i.e., Word, Visio, Excel, PowerPoint, etc.) and Adobe.


Competencies:

  • Able to accomplish work independently and as part of a team
  • Ability to manage deadlines and deliver on time with high quality output
  • Team player as demonstrated by good communication/collaboration skills
  • Positive attitude and ability to establish and maintain positive working relationships
  • Thorough understanding of laws and regulations governing clinical trials, GCP, ICH and clinical development activities
  • Coaches others to connect their current challenges against a bigger picture and adapt strategies to fit the best interest of the organization
  • Leverages resources, technology and tools that are used to innovate and improve business processes
  • Analyses, assesses, resolves/makes recommendations on complex problems
  • Proactively solves problems to affect change and makes informed decisions taking responsibility and accountability
  • Exercises good judgment, makes well informed decisions in a timely manner; consults with others as appropriate before implementing decisions

Why Worldwide

At Worldwide, we balance fun with the serious business of changing lives. We have a values-driven culture that is built from the ground up. We empower our team members to treat every clinical trial like a patient’s life depends on it – because it does. Our leaders are in the trenches with you - committed to advancing science and moving mountains for our customers. 

 

 

 

 

 

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Employment Type: Regular

Community / Marketing Title: Associate Director Learning Management Systems

Company Profile:

We’re a global, mid-size CRO that pushes boundaries, innovates and invents — because the path to a cure for the world’s most persist diseases is not paved by those who play it safe, but by those who take pioneering, creative approaches, and implement them with quality and excellence. We are experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs, in the best possible way.

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We only accept resumes from staffing organizations with pre-approved contractual agreements. Please do not forward resumes directly to our hiring managers, jobs alias, or any other company location. Unsolicited resumes from employment agencies will not be considered and Worldwide is not responsible for any fees related to unsolicited resumes.