Senior Director, Strategic Pricing - (Remote)

Multiple Locations: Philadelphia, Pennsylvania, United States • Boston, Massachusetts, United States • North Carolina, United States • Parsippany, New Jersey, United States

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Requisition Number: 1782

Position Title: Senior Director, Commercial Operations

External Description:

SUMMARY:  The Sr. Director of Commercial Solutions will support the development of innovative and dynamic commercial offerings for our sponsors.  They will partner with Business Development, Finance and Global Clinical Development teams to prepare these offerings.
Tasks may include but are not limited to:

  • Line Management, Mentoring and Coaching of team members to advance their pricing, commercial offerings and negotiation knowledge.
  • Provides integrated pricing support across functions and therapeutic delivery units in support of customers and the targeted therapeutic areas for all opportunities greater than $10million.
  • Training of all new operations, business development, proposals/contracts team members on pricing tools.  
  • Works with internal customers to translate operational strategies into cost-competitive solutions that align with customer needs.
  • Maintain continuity of pricing and delivery models across key sponsor portfolio (strategic accounts) and ability to grow with other strategic accounts. Work with the assigned internal team and sponsor representatives to assure alignment around scope internal and client grids.
  • Develop and implement training in support of pricing initiatives for the proposal/contract teams.
  • Act as a conduit and extension for Finance to drive Change Order process to identify out of scope activities and increase recoverable revenue.
  • Advise, consult and liaise with Finance on forecasting and recognition of actuals (Revenue & Cost) to provide project/portfolio level performance.
  • Supports the development, implementation and maintenance of our pricing systems (i.e. benchmarking and budget tool(s)).
  • Contribute to the development of corporate bill rates.
  • Works with internal and external customers to create and implement traditional and non-traditional pricing/delivery alternatives, tactics and methodologies to meet customer needs
  • Leads discussions on business pricing/delivery strategy and direction and ensures a consistent application of our strategies across all opportunities.
  • Negotiates financial and business terms for contracts involving traditional and non-traditional pricing models.
  • Support process improvement initiatives to identify, plan and implement key projects to improve quality, increase productivity and improve cycle time, resulting in significant business improvement and customer satisfaction (Worldwide/Sponsor).
  • Support Business Development and Operations in conducting project and sponsor relationship reviews to ensure projects are delivered to the appropriate procedures, time, budget and sponsor satisfaction.
  • Participation in internal and external meetings, initiatives and presentations as required.

Perform other duties as assigned.  The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all-inclusive.

  • Deep knowledge of pricing, finance, operations, contract negotiations and CRO industry.
  • Strategic business and Industry awareness. 
  • Strong analytical skills and experience in evaluating business plans. 
  • Excellent attention to detail and ability to work simultaneously on multiple priorities.
  • Proven experience and ability to coach and mentor staff and supported teams.
  • Ability to design and implement pricing, delivery and budgeting strategies to drive growth for a global organization.
  • Strong excel and financial analysis skills sufficient to support analysis and development of delivery. strategies and budgets, pricing methodologies and systems.
  • Ability to establish and maintain effective relationships with customers, executive leadership, peers, managers and coworkers.
  • Out-of-the-box mentality where "making the impossible possible" is top of mind for any project involvement.
  • Metrics driven, and goal oriented with a strong attention to detail.


  • Must have experience of both traditional and non-traditional pricing models.
  • Ability to model and QC complex Excel solutions and design and implement large structural changes in Excel based systems.
  • Knowledge of costing models and ability to analyze resourcing and vendor algorithms.
  • Knowledge of how pricing integrates within other processes.
  • Strong influencing and negotiating skills in very stressful situations with sponsors (must have experience negotiation/influencing sponsors. Internal stakeholders not enough).


  • Minimum of 10 years of experience working in a CRO, health care consultancy or Pharmaceutical/Biotech company. Commercial strategy experience, ideally in pricing, forecasting and general commercial strategy
  • Deep knowledge of CRO Industry
  • Possess strong analytical and negotiation skills
  • Excellent verbal and written communication skills
  • Bachelor’s Degree in Accounting, Finance or related field

#L1-TT1 #L1-Remote


State: North Carolina

Employment Type: Regular

Community / Marketing Title: Senior Director, Strategic Pricing - (Remote)

Company Profile:

We’re a global, mid-size CRO that pushes boundaries, innovates and invents — because the path to a cure for the world’s most persist diseases is not paved by those who play it safe, but by those who take pioneering, creative approaches, and implement them with quality and excellence. We are experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs, in the best possible way.

Location_formattedLocationLong: Research Triangle Park, North Carolina US

CountryEEOText_Description: Worldwide Clinical Trials is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including age, sex, color, race, creed, national origin, religion, marital status, sexual orientation, political belief or disability.

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© Worldwide Clinical Trials 2019

We only accept resumes from staffing organizations with pre-approved contractual agreements. Please do not forward resumes directly to our hiring managers, jobs alias, or any other company location. Unsolicited resumes from employment agencies will not be considered and Worldwide is not responsible for any fees related to unsolicited resumes.