Process Improvement Specialist

Multiple Locations: Austin, Texas, United States • San Antonio, Texas, United States


This position is no longer open.

Requisition Number: 1622

Position Title: Process Improvement Specialist

External Description:

SUMMARY: The Lean Six Sigma Change Specialist will partner with the Executive Leadership team to execute Lean Six Sigma processes and the strategy for a Lean Six Sigma culture within Worldwide Clinical Trials Early Phase business unit. The ideal candidate will have experience leading Kaizen events in a clinical or laboratory setting. This position will contribute to the prioritization of projects to ensure work aligns with strategic goals and reports directly to the General Manager, Early Phase business unit.


Tasks may include but are not limited to:

  • Partner with subject matter experts to generate and analyze information that will support the recommendations of solutions that address productivity, efficiency, complexity, and strategic opportunities, while enhancing the customer experience
  • Design, document, and drive processes to ensure timely completion of projects with successful outcomes. Guide team members through the project and implementation process
  • Educate and train team members on how to use Lean Six Sigma tools and techniques, such as control charts, histograms, and a root cause analysis
  • Perform gap analysis on needs versus existing availability of metrics. Develop and modify reporting configurations that meet requirements
  • Designs/develops/modifies/troubleshoots methods supporting business process analysis
  • Performs proactive and reactive analyses to ensure data integrity and opportunities for improvements
  • Drive for high-quality results on any other deliverables as assigned.
  • Participates in and supports multiple internal levels of management in the analysis and evaluation of initiatives, projects, and issues
  • Participates in efforts to implement ongoing process management mechanisms (process mapping, documentation, metrics, monitoring systems, and process control techniques)
  • Perform other duties as assigned.  The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all-inclusive


  • Proven cross-functional team leadership skills and the ability to influence others at all levels of an organization
  • Project management training and/or certification a plus
  • Ability to present complex concepts comfortably and effectively



  • Bachelor’s degree in a technical field
  • Certified Green, Brown or Black Belt
  • Three years of experience leading Lean Six Sigma projects
  • Demonstrated proficiency with statistical and process management software, flowcharting, and process mapping.
  • Ability to produce measurable productivity gains.
  • Must have experience with analytical laboratory or clinical projects -
  • Ability to travel extensively between Austin, Texas and San Antonio, Texas





State: Texas

Employment Type: Regular

Community / Marketing Title: Process Improvement Specialist

Company Profile:

We’re a global, mid-size CRO that pushes boundaries, innovates and invents — because the path to a cure for the world’s most persist diseases is not paved by those who play it safe, but by those who take pioneering, creative approaches, and implement them with quality and excellence. We are experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs, in the best possible way.

Location_formattedLocationLong: Austin, Texas US

CountryEEOText_Description: Worldwide Clinical Trials is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including age, sex, color, race, creed, national origin, religion, marital status, sexual orientation, political belief or disability.

 Worldwide Clinical Trials does not accept unsolicited resumes from 3rd party vendors



© Worldwide Clinical Trials 2019

We only accept resumes from staffing organizations with pre-approved contractual agreements. Please do not forward resumes directly to our hiring managers, jobs alias, or any other company location. Unsolicited resumes from employment agencies will not be considered and Worldwide is not responsible for any fees related to unsolicited resumes.